Insights for legal teams using AI with control.

Legal operations

Trent Smith

Why In-House Teams Inherit Problems They Didn't Create

If you have worked in-house for more than five minutes, you have probably felt it: you arrive with a remit to enable the business, and quickly discover you are also inheriting a backlog of decisions you did not make.

Jan 238 min readRead article

HR

Trent Smith

AI for HR: Improve Policies, Compliance, Investigations and Drafting with Contract Cloud

HR work is demanding. The team must interpret policies, manage performance issues, run investigations, handle grievances, navigate restructures, and maintain accurate records that may be reviewed years later.

Dec 7, 20258 min readRead article

Procurement

Trent Smith

AI and RFPs: How Contract Cloud Transforms Procurement From First Draft To Ongoing Management

RFPs are demanding. Procurement must coordinate business input, capture detailed requirements, keep responses aligned with policy, negotiate departures and then manage the contract for years afterwards.

Nov 15, 20258 min readRead article

AI risk

Matthew Taulke-Johnson

AI Hallucinations: Why They Happen and How to Prevent Them

In artificial intelligence, a hallucination occurs when an AI system produces information that appears confident and factual, but is incorrect, fabricated, or misleading.

Oct 26, 20254 min readRead article

Connectors

Matthew Taulke-Johnson

How Connectors Work: Linking AI Tools to Your Data

Connectors are secure integrations that allow AI systems to interact with data stored in your existing platforms, without you having to move, upload, or duplicate it.

Oct 26, 20254 min readRead article

Drafting

Trent Smith

Drafting Legal Documents Effectively with AI: Balancing Precision, Speed, and Risk Management

Artificial intelligence is reshaping how lawyers approach drafting. Advanced AI tools can understand context, tone, and intent, making it possible to generate first drafts from scratch.

Oct 24, 20255 min readRead article

AI performance

Matthew Taulke-Johnson

Fine-Tuning vs Prompt Engineering: Which Matters More for Effective AI Performance

Artificial intelligence models can behave very differently depending on how they are guided and trained. Two main approaches shape their performance: fine-tuning and prompt engineering.

Oct 24, 20254 min readRead article

AI education

Matthew Taulke-Johnson

How Artificial Intelligence Works: An Educational Overview

Artificial intelligence refers to computer systems designed to perform tasks that normally require human intelligence, such as recognising patterns, making predictions, and generating text.

Oct 24, 20255 min readRead article

Contracts

Trent Smith

Business Contracts, Lease Agreements, and IT Contracts in Australia: Building Legal Compliance

Contracts underpin almost every business activity in Australia, from supplier relationships and property deals to technology arrangements and operating obligations.

Oct 10, 20255 min readRead article

Storage

Trent Smith

Document Libraries, Legal Trackers, and Secure Document Storage in Australia

Contracts, policies, and compliance records form the backbone of any organisation. Yet many businesses still manage these documents across disconnected systems.

Oct 10, 20255 min readRead article

Review

Trent Smith

Using AI Safely in Australian Legal Practice

How Australian lawyers and legal teams can adopt AI responsibly — governance, privacy, confidentiality and the practical guardrails that make AI safe to use in practice.

Oct 10, 20255 min readRead article

Procurement

Trent Smith

Procurement Process, Procurement Systems, and Construction Contracts in Australia: How Contract Cloud Embeds Compliance

Procurement teams need to coordinate requirements, supplier selection, contract departures, and ongoing compliance without losing the evidence trail.

Oct 10, 20254 min readRead article

CLM guide

Trent Smith

What is Contract Lifecycle Management?

What contract lifecycle management means, the six lifecycle stages, the software that supports them and the Australian rules that shape contract management.

Oct 10, 202513 min readRead article

Guidance

Trent Smith

AI Contract Review, AI for Lawyers, and ChatGPT for Lawyers: Australian Guidance by State

AI contract review is rapidly becoming a standard tool in legal practice, but lawyers need practical controls that reflect Australian professional obligations.

Oct 10, 20254 min readRead article

Private equity

Trent Smith

Contract Cloud for Private Equity: Smarter Deals, Faster Insights

Private equity firms operate in a competitive market where success depends on making sound investment decisions quickly and understanding contract risk early.

Sep 28, 20252 min readRead article

AI trends

Matthew Taulke-Johnson

What's Happening in AI in 2025: Trends Shaping Legal and Contract Technology

Artificial Intelligence has moved from experimental projects into everyday business infrastructure. In 2025, AI is changing how legal and contract work is organised.

Sep 28, 20253 min readRead article

Boards

Trent Smith

Smarter Board Reporting and Transcript Management with Contract Cloud

Boards rely on accurate, timely, and well-structured information to make effective decisions, but preparing packs, summaries, and transcripts can be manual.

Sep 28, 20252 min readRead article

Energy

Trent Smith

Powering Energy & Resources with Smarter Contract Management

The energy and resources sector is contract-intensive, with joint ventures, supply agreements, approvals, construction contracts, and operational obligations.

Sep 28, 20252 min readRead article

Due diligence

Trent Smith

Driving M&A Success with AI-Powered Due Diligence

Mergers and acquisitions are complex, high-stakes transactions where success often depends on reviewing large volumes of contracts quickly and accurately.

Sep 28, 20252 min readRead article

Disputes

Trent Smith

Managing Disputes with Contract Cloud: Smarter Reviews of Contracts and Emails

Disputes are an inevitable part of doing business. Whether they arise from projects, suppliers, employment, or customer relationships, the evidence trail matters.

Sep 28, 20252 min readRead article